Policies - Patina Terms & Conditions

Privacy Policy

Introduction: Jobber Projects Limited, trading as Patina ("we," "us," "our"), respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services or website.
Data Collection: We collect personal data when you engage with our website, request samples, book appointments, or contact us. This includes details like your name, contact information, postal address, and any other information necessary to provide our services effectively.
Purpose of Data Collection: Your personal data enables us to fulfill your requests, such as sending samples or coordinating appointments with our partner, Cosentino UK Limited. We also use data to improve our services, process transactions, and provide personalised content where applicable.
Legal Basis for Processing: We process data based on contractual necessity, legitimate interest, or your consent, as required by applicable law. Consent is always obtained where required, particularly for marketing communications.
Data Sharing with Cosentino UK Limited: When you request samples or book a showroom appointment, relevant information (name, address, email, phone number) is securely shared with Cosentino UK Limited. This sharing aligns with GDPR and is necessary to fulfil your request.
Data Retention: We retain your data as long as necessary to meet the purposes outlined or as required by law. Typically, data is kept for up to 10 years, unless a shorter or longer period is required by law.
Data Security: We implement strict security measures to prevent unauthorised access, alteration, or misuse of personal data. Our policies ensure that data is handled securely in compliance with GDPR standards.
Your Rights: You have rights regarding your personal data, including access, correction, deletion, and restriction of processing. For any concerns or to exercise these rights, contact our Data Protection Officer at GDPR@discoverpatina.com.
Updates to This Policy: We review and update our Privacy Policy regularly to ensure compliance and transparency. Changes will be communicated on our website.
Contact Us: For any questions, please contact the Data Protection Officer at Jobber Projects Limited T/A Patina, Unit 18, Hayley's Manor Farm, ESSEX, CM16 6PQ. Email: GDPR@discoverpatina.com. Phone: +44 (0) 20 3005 3274.

Cookies Policy

Introduction

This Cookies Policy outlines how Jobber Projects Limited T/A Patina (“we”, “our”, “us”) uses cookies and similar tracking technologies on our website, https://www.discoverpatina.com, in compliance with the UK General Data Protection Regulation (GDPR) and the Privacy and Electronic Communications Regulations (PECR).

By using our website, you consent to our use of cookies in accordance with this policy. You can manage or disable cookies at any time by adjusting your browser settings.

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They enable the website to recognise your device and store certain information about your preferences or actions. Cookies help us enhance your browsing experience by remembering your preferences, login details, and providing relevant content.

There are different types of cookies used on our website:

Strictly Necessary Cookies: These cookies are essential for the website to function properly. They allow you to navigate and use our site features, such as accessing secure areas.

Performance Cookies: These cookies collect anonymous data about how visitors use our website. This information helps us improve the website’s functionality and user experience.

Functional Cookies: These cookies remember your preferences and personalise your browsing experience.

Targeting/Advertising Cookies: These cookies track your browsing habits and display ads that are relevant to your interests. We may use these cookies to deliver targeted advertising or limit the number of times you see a particular ad.

2. Cookies We Use

We use both first-party and third-party cookies on our website:

First-Party Cookies: These are set by us and enable core website functionality.

Third-Party Cookies: These are placed by third parties, such as analytics providers (e.g., Google Analytics) and advertising partners. They collect information about your browsing habits across different websites to provide personalised content and advertisements.

The cookies we use include:

Google Analytics: To track user behaviour and improve website performance.

Facebook Pixel: To help us measure and optimise our marketing efforts on Facebook.

Google Ads: To display relevant ads based on user interaction with our site.

3. How We Use Cookies

We use cookies for the following purposes:

To Improve User Experience: Cookies help us provide a seamless browsing experience by remembering your preferences and previous interactions with our site.

To Analyse Website Performance: We track website traffic and performance metrics to understand how visitors use our site and make improvements accordingly.

To Personalise Content: Cookies allow us to tailor content and advertisements to your preferences, ensuring relevance and engagement.

4. Managing Cookies

You have the option to manage or disable cookies through your browser settings. Most web browsers automatically accept cookies, but you can modify your settings to decline cookies if you prefer. Please note that disabling cookies may affect the functionality and performance of our website.

To manage cookies, follow these steps for common browsers:

Google Chrome: Go to Settings > Privacy and Security > Cookies and other site data

Firefox: Go to Options > Privacy & Security > Cookies and Site Data

Safari: Go to Preferences > Privacy > Manage Website Data

Microsoft Edge: Go to Settings > Cookies and site permissions > Manage and delete cookies and site data

You can also visit www.allaboutcookies.org to find out more about managing or deleting cookies.

5. Third-Party Cookies

We work with third-party providers who may set cookies on your device to deliver advertisements and measure their effectiveness. These providers may collect information about your browsing behaviour across different websites. We do not have direct control over how third-party cookies are used, so we recommend reviewing the privacy policies of those providers.

If you wish to opt out of third-party cookies, you can do so by visiting the relevant provider’s website or by using third-party tools such as the Your Online Choices website (www.youronlinechoices.com).

6. Consent to Use of Cookies

By using our website, you agree to the use of cookies in accordance with this policy. Upon visiting our website, you will be provided with the option to accept or decline non-essential cookies via a cookie consent banner.

7. Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in the law or our use of cookies. Any updates will be posted on this page, and we encourage you to review this policy regularly.

8. Contact Information

For more information about our use of cookies or if you have any questions, please contact the Data Protection Officer at Jobber Projects Limited T/A Patina, Unit 18, Hayley's Manor Farm, ESSEX, CM16 6PQ. Email: GDPR@discoverpatina.com. Phone: +44 (0) 20 3005 3274.

Terms of Use

By accessing or using our website, you agree to comply with and be bound by these Terms of Use. Please read them carefully.

1. Introduction

Purpose: These Terms of Use govern your access to and use of Patina’s website and all content, products, and services available through it.
Acceptance: By using our website, you confirm that you accept these terms and agree to abide by them. If you do not agree, please refrain from using our website.

2. Information About Us

Operator: The Patina website is operated by Jobber Projects Limited, trading as Patina.
Company Registration: Registered in England and Wales under company number 5317595.
Registered Address: Unit 18, Hayley’s Manor Farm, Essex CM16 6PQ.
Contact Information: hello@discoverpatina.com | +44 (0) 20 3005 3274.

3. Use of the Website

Permitted Use: You may use the website for lawful purposes only, in accordance with these Terms. You agree not to:
- Use the website in any way that breaches any applicable local, national, or international law or regulation.
- Attempt to gain unauthorised access to any part of the website or its systems.
- Transmit any malicious software or harmful code.
Account Responsibility: If you create an account, you are responsible for maintaining the confidentiality of your login information and for all activities that occur under your account.

4. Intellectual Property Rights

Ownership: All content on the Patina website, including text, graphics, logos, images, videos, and software, is owned by or licensed to Patina (Jobber Projects Limited) and is protected by copyright, trademark, and other intellectual property rights.
Restrictions: You may not reproduce, distribute, or create derivative works from any part of the website content without our prior written permission, except as permitted by law.

5. Product Information

Descriptions: While we strive to ensure all product descriptions, images, and specifications on our website are accurate, we cannot guarantee that all information is free of errors or omissions.
Availability: All products shown on our website are subject to availability, and we reserve the right to modify or discontinue products at any time without notice.

6. Limitation of Liability

No Warranty: The website is provided on an "as-is" basis. While we endeavour to keep the information accurate, we make no warranties or guarantees about the website’s content, completeness, or reliability.
Exclusion of Liability: To the fullest extent permitted by law, Patina (Jobber Projects Limited) will not be liable for any damages arising from the use of or inability to use our website, including but not limited to indirect, incidental, punitive, or consequential damages.
Consumer Rights: Nothing in these Terms of Use excludes or limits our liability for death or personal injury caused by our negligence or fraud, or any other liability which cannot be excluded by law.

7. Links to Other Websites

Third-Party Links: Our website may contain links to third-party websites. We do not endorse or have control over these websites, and we are not responsible for their content or accuracy.
Use at Own Risk: Access to and use of linked third-party websites are at your own risk. We encourage you to review the terms and privacy policies of any third-party websites you visit.

8. Privacy and Data Protection

Privacy Policy: For information on how we collect, use, and protect your personal data, please refer to our Privacy Policy.
Cookies Policy: Our Cookies Policy provides information on how cookies are used on our website.

9. Changes to Terms of Use

Right to Amend: We may revise these Terms of Use from time to time to reflect changes in the law, our services, or our business practices.
Notice of Changes: Any significant changes to these terms will be communicated on our website. By continuing to use the website after changes are posted, you agree to be bound by the revised Terms of Use.

10. Governing Law and Jurisdiction

Applicable Law: These Terms of Use are governed by and construed in accordance with the laws of England and Wales.
Jurisdiction: You agree that the courts of England and Wales will have exclusive jurisdiction to settle any dispute arising out of or in connection with these Terms of Use.

11. Contact Us

For questions or concerns about these Terms of Use, please contact us at:

Jobber Projects Limited, TA Patina
Email: hello@discoverpatina.com
Phone: +44 (0) 20 3005 3274
Address: Unit 18, Hayley’s Manor Farm, Essex, CM16 6PQ

DOWN FOR MORE? WE GOT YOU.

All the latest product drops, limited offers, in-store event info - straight to your inbox.

CUSTOMER SERVICE

Operating hours are from 9am to 5pm Monday to Friday. Reach out today!

hello@discoverpatina.com

+44 (0) 20 3005 3274

FAQs

Cookies Policy

ABOUT

Patina is a stone fabricator covering London and the Home Counties. Our focus is on helping you define your space and create beautiful memories using products from Cosentino.

Child with their dad making a bottle rocket with Urban Crush by Silestone worktop.

Design and Brand by Copper Brown.